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#Mac mail unable to verify account name or password aol verification#
#Mac mail unable to verify account name or password aol mac#

So I set about trying another email client on another device, a) using MS Mail and b) Thunderbird on Windows 10. Despite reminding them that this account had worked fine until the password was changed they had nothing else to offer. I contacted the service provider, BT in this instance, for them to confirm there was nothing wrong with my account and I should contact Apple. However, I kept getting the same error 'unable to verify user name or password'.

#Mac mail unable to verify account name or password aol mac#

The browser gives the facility to show your password so I could double check I had the correct new password for my Mac Mail client. I had a similar problem when I changed my email password via the service providers web login.

#Mac mail unable to verify account name or password aol verification#

This solution allows you to keep you two-steps verification and at the same time use Mac Mail app which is unable to verify your account because of it.

Select "Update Info" in the "Update security info" section (Type your password if prompted).

Select your picture/name in the top right corner and select "View Microsoft Account".

Go to your Hotmail/Outlook account in a web browser.

In case you don't trust the previous link, the whole way to get to the page on Option A is:

Select the email account (Hotmail/outlook) and in the field "Password" paste the password that you copied in step 3ī.

Go to the Mail app a select "Mail > Accounts." from the menu.

Under "App passwords" section, select "create password" and copy it.

Enter your Microsoft email address and password (if prompted).

If you have Two-step verification enabled most probably this is the reason why isn't working, Mac Mail app doesn't handle well this feature.